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Q: 1st Gen Apple TV will only sync one movie

I decided to revive my 1st gen Apple TV. It synced with my laptop and began transferring music, movies and TV shows stored on my laptop. But it loaded everything then stopped after one movie. Now nothing else will sync.

 

1. There is plenty of room left on the Apple TV.

2. I have unsynced and resynced. Still only chooses what it loaded before, nothing more.

3. Tried Custom Sync and still only shows the first items it chose to sync.

4. Tried signing in and out of iTunes Store.

5. Nothing I've purchased through the iTunes Store will download to the Apple TV unless I buy it again.

6. I tried buying an item, and it still won't sync the rest of my movies from my laptop.

7. This is the only computer I have ever synced it to.

8. I've tried HD and SD (the only movie it loaded is HD)

9. Tried streaming and syncing.

 

I don't understand why it won't sync the rest.

VIN,Apple TV, OS X El Capitan (10.11.4)

Posted on Jul 10, 2016 1:13 PM

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Q: 1st Gen Apple TV will only sync one movie

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  • by Dr108,

    Dr108 Dr108 Aug 25, 2016 11:59 AM in response to Winston Churchill
    Level 1 (4 points)
    Aug 25, 2016 11:59 AM in response to Winston Churchill

    I wouldn't know how to address the fps rate that everyone is suggesting.

     

    To give an example: I downloaded Star Wars: The Force Awakens in HD. It was a brand new release. I also downloaded another HD movie right after. The ATV transferred Star Wars but not the other movie. However, it transferred a tv series that I had downloaded two years ago in SD. All purchased with the same account. Why one movie and no others on my mac?

     

    As for the account, it is exactly the same account. I had changed my password about a year ago. The ATV won't accept the new password, but lets me log in with the old one. Very strange.

     

    It is linking with my iTunes, both "syncing" and "streaming". Just won't transfer anything else.

     

    I've also tried the factory restore. Still same issue.

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