Sync Problem

Why won't my phone sync when I plug it into my computer using the USB cord?

iPhone 5c, iOS 9.3.2

Posted on Jul 10, 2016 3:56 PM

Reply
1 reply

Jul 11, 2016 10:27 AM in response to m.doescher

Hi there, m.doescher!


Thanks for using the Apple Support Communities. From the information you provided, I am understanding you are an Apple Music member, and are trying to sync content from iTunes to your iPhone. I listen to a lot of music on the go, so I know it's important to have access to all your content and want to help!
Syncing works a bit differently when you're an Apple Music member, and the article below will explain how you can get your content from iTunes to your iPhone.
Sync Apple Music across your iPhone, iPad, iPod touch and computer


Happy listening!

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Sync Problem

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