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Question: iTunes won't play my music?!

I have been trying to fix this problem all day. I haven't updated my computer, purchased any new music, added any devices, etc. Nothing has changed. However, today I tried to play my purchased music on iTunes (version 12.4.1.6) and it would not start any songs I selected. Whether I have paused or played the song it stays at 0:00 and won't move. If I move it to any other time it doesn't play anything and still won't move. Already looked at several other inquiries and YouTube videos but couldn't find a solution. (I have 5 devices in use, and only two are Macs). I'm sure this has happened before so I could use your suggestions. Thank you in advance!User uploaded file

iMac, OS X El Capitan (10.11.5)

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Answer:

Makes sure the Macs are, "Authorized" > Authorize your computer in iTunes - Apple Support


If that is not the issue, this support article is for iTunes 11 but check out the suggestions > iTunes 11 for Mac: If you have trouble playing music or other audio

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May 8, 2017 2:58 PM in response to Carolyn Samit In response to Carolyn Samit

I have the same issue. My mac is authorized. It used to play music, but stopped. Now it acts like it is going to play a song, but the song never budges from 0:00. These are albums I purchased on iTunes, not imports. I'm on iTunes 12.6.0.1.

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Question marked as Apple recommended

Jul 10, 2016 4:06 PM in response to stnmikita In response to stnmikita

Makes sure the Macs are, "Authorized" > Authorize your computer in iTunes - Apple Support


If that is not the issue, this support article is for iTunes 11 but check out the suggestions > iTunes 11 for Mac: If you have trouble playing music or other audio

Jul 10, 2016 4:06 PM

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May 8, 2017 2:58 PM in response to Carolyn Samit In response to Carolyn Samit

I have the same issue. My mac is authorized. It used to play music, but stopped. Now it acts like it is going to play a song, but the song never budges from 0:00. These are albums I purchased on iTunes, not imports. I'm on iTunes 12.6.0.1.

May 8, 2017 2:58 PM

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Jan 17, 2018 4:45 AM in response to stnmikita In response to stnmikita

finally found a solution to this - you have to flush the dns cache....


on windows - just open command prompt and type: ipconfig/flushdns

on mac: http://osxdaily.com/2015/11/16/howto-flush-dns-cache-os-x-elcap/


then restart itunes


cheers

Jan 17, 2018 4:45 AM

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Mar 3, 2018 9:52 PM in response to CYCLINGUYBILL In response to CYCLINGUYBILL

I'm having the same issue. I'm on a Mac Mini 2014, the 00:00 doesn't budge. Neither will any videos play. Even on browsers watching youtube doesn't play. I tried restarting the computer, removing cache, etc. help!

Mar 3, 2018 9:52 PM

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Question: iTunes won't play my music?!