Apple Watch counting exercise but not calories

Today I logged a 558 calorie workout, "Other", but the activity app only counts 473, which I believe I had before even starting the workout. I can still see the workout with 558 active calories under workout in the activity app on my phone and I got all the minutes, however the calories were counted under my daily total. Anyone have any idea why it isn't logging them or how to fix?

Apple Watch

Posted on Jul 10, 2016 6:02 PM

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2 replies

Jul 10, 2016 7:03 PM in response to MintGuy

Hi,


See if restarting your iPhone and Apple Watch makes a difference.



iPhone


  1. Press and hold the Sleep/Wake button until the red slider appears.
  2. Drag the slider to turn your device completely off.
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo



Apple Watch

  1. Press and hold the side button until you see the Power Off slider.
  2. Drag the slider to turn off your device.
  3. After your watch turns off, press and hold the side button again until you see the Apple logo.



If that doesn't help, calibrate your Apple Watch.


Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support

Jul 11, 2016 7:37 AM in response to MintGuy

Hi


The following steps may help:


Close all open apps on your iPhone, including the Activity app:

  • On your iPhone: double-press the Home button, then swipe up on each of the app previews to close them.


On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness - turn Fitness Tracking off (or turn it on, if it is currently turned off).


Restart your iPhone and watch, turning both off together, then restarting your iPhone first:


If you turned Fitness Tracking off in step 2, now return to the setting and re-enable it.


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:

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Apple Watch counting exercise but not calories

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