Q: Yahoo mail will not connect to server on one of my accounts
Yahoo mail will not connect to internet
iPhone 6s, iOS 9.2.1
Posted on Jul 11, 2016 12:19 AM
Community Specialists
Hello Curt,
Thanks for asking your question here in the Apple Support Communities. Seems Yahoo is not connecting on your iPhone 6s. I understand how important email is for everything these days. Let me try to offer a few things you can do to test an hopefully get this up and running as you expect.
The first thing we want to ensure is that all your data is safe. You can make a backup in iCloud or iTunes. Use this article for help with that: How to back up your iPhone, iPad, and iPod touch.
Once your data is safe, try working through the troubleshooting in this help article from Apple: Get help with Mail on your iPhone, iPad, and iPod touch.
If you still have issue, you will want to try this reset: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network. Use the section titled 'Still can't connect?' and follow the steps to Reset Network Settings. This brings network settings back to the factory defaults. Then, you can try your email again.
If your email account from Yahoo is an IMAP account, you can verify the settings here: Apple Mail Settings Lookup, then you can remove the account, and set it up again. This article should help you with that. Follow the steps in the article, but delete the account, then you can re-add the account from the rest of the instructions. Set up an email account on your iPhone, iPad, or iPod touch.
Thanks again, and have a great day.
Posted on Jul 11, 2016 4:04 PM