how do i reset my iphone? i have forgot the passcode and the password on itunes

G'day parmley,

Thanks for using Apple Support Communities.

I see that you have forgot the passcode for your iPhone and the Apple ID password for iTunes. I know how important it is to make sure that you can access your iPhone and use iTunes. I'll be more than happy to assist you with this.

Follow these steps if you've forgotten your passcode, or if a message says that your device is disabled:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

If you're having issues signing in with your Apple ID password, use these steps to reset it and regain access to your account:

If you forgot your Apple ID password

Best Regards.