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Q: Apple AC Wall Plug Adapter Recall Program

Today I have found the e-mail send me by Apple when I had requested substitution of Apple AC Wall Plug and, for curiosity, I clicked on link in it and in https://checkrepair.apple.com figure out that Step 3 Return is not completed;

I had requested (about 5 month ago) a newer Apple AC Wall Plug because my plug was part of Apple AC Wall Plug Adapter Recall Program but, as I say above, in Apple Repair figure out that Step 3 Return is not completed ("Replacement product awaiting shipment"): but I have shipped plug with pre-paid envelope deliver my by the courier.

 

I have to do something (I am afraid that Apple is asking me to pay for the plug)?

MacBook, OS X El Capitan (10.11.4), 13-inch mid 2010

Posted on Jul 11, 2016 1:52 AM