Q: Vanished files - notes
My Iphone 6 suddenly turned off and when i turned it back on all my files on notes had vanished.
I tried to use several file retrievers through my computer, but none of them worked.
I also asked a guy at the apple shop he had no idea how to help.
Anyone?
iPhone 6
Posted on Jul 11, 2016 6:45 AM
If you were syncing these to iCloud, you might log into www.icloud.com and see if they are still there. If they are, return to the iPhone, open the Settings app to iCloud and turn on Notes (or if it is already ON, turn it OFF, then back ON.
If you were not syncing, or they were not in iCloud, you may be able to recover at least some of them by restoring from a back up (assuming you were backing up the device): How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support.
This would, however, result in the loss of any content or data placed on the phone since the last back up.
If you have no back ups, they are gone.
Posted on Jul 11, 2016 8:37 AM