Robert Alexander5

Q: WiFi Card fails, comes back w/ restart

I recently installed an Atheros AR5BXB112 AR9380 wireless mini card.  It worked fine for 3 weeks now there is an issue and I would like to know if anyone has seen it in case its some operating system issue before I return/exchange the card.

 

The card sees wifi networks of the neighboring apartments and gets the expected download rate.  But afte ra couple of hours of streaming videos for class the data rate drops to near zero and the card stops seeing surrounding networks.  A simple restart of my MacPro early 2008 solves the problem with the card all reconnected to the network immediately and great data rate, until about 2 or so hours later when it does it again.

 

Here is system information with the wifi operating, I will do another check the next time the wifi fails and add, unless someone can figure this out without it.  I really appreciate the help I get from this forum, thank you for being here

 

EtreCheck version: 2.9.13 (267)

Report generated 2016-07-11 12:16:43

Download EtreCheck from https://etrecheck.com

Runtime 4:02

Performance: Good

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Check Apple signatures: Enabled

 

Problem: Other problem

Description:

WiFi card works, but periodically disconnects and stops seeing networks until computer is restarted

 

Hardware Information:

    Mac Pro (Early 2008)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    Mac Pro - model: MacPro3,1

    2 2.8 GHz Quad-Core Intel Xeon CPU: 8-core

    32 GB RAM Upgradeable - [Instructions]

        DIMM Riser B/DIMM 1

            4 GB DDR2 FB-DIMM 800 MHz ok

        DIMM Riser B/DIMM 2

            4 GB DDR2 FB-DIMM 800 MHz ok

        DIMM Riser A/DIMM 1

            4 GB DDR2 FB-DIMM 800 MHz ok

        DIMM Riser A/DIMM 2

            4 GB DDR2 FB-DIMM 800 MHz ok

        DIMM Riser B/DIMM 3

            4 GB DDR2 FB-DIMM 800 MHz ok

        DIMM Riser B/DIMM 4

            4 GB DDR2 FB-DIMM 800 MHz ok

        DIMM Riser A/DIMM 3

            4 GB DDR2 FB-DIMM 800 MHz ok

        DIMM Riser A/DIMM 4

            4 GB DDR2 FB-DIMM 800 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en4: 802.11 a/b/g/n

 

Video Information:

    ATI Radeon HD 4870 - VRAM: 512 MB

        LED Cinema Display 1920 x 1200

        ASUS PB278 2560 x 1440 @ 60 Hz

 

System Software:

    OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour

 

Disk Information:

    WDC WD20EARS-00MVWB0 disk3 : (2 TB) (Rotational)

        EFI (disk3s1) <not mounted> : 210 MB

        Macintosh HD (disk3s2) / : 2.00 TB (1.19 TB free)

        Recovery HD (disk3s3) <not mounted>  [Recovery]: 650 MB

 

    ST31000340AS disk0 : (1 TB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Projects 1TB (disk0s2) /Volumes/Projects 1TB : 999.86 GB (363.25 GB free)

 

    WDC WD5000AAJS-22YFA0 disk1 : (500.11 GB) (Rotational)

        EFI (disk1s1) <not mounted> : 210 MB

        disk1s2 (disk1s2) <not mounted> : 499.76 GB

        Boot OS X (disk1s3) <not mounted> : 134 MB

 

    WDC WD5000AAJS-22YFA0 disk2 : (500.11 GB) (Rotational)

        EFI (disk2s1) <not mounted> : 210 MB

        disk2s2 (disk2s2) <not mounted> : 499.76 GB

        Boot OS X (disk2s3) <not mounted> : 134 MB

 

USB Information:

    Western Digital My Book 1144 4 TB

        EFI (disk5s1) <not mounted> : 210 MB

        Boot OS X (disk5s3) <not mounted> : 134 MB

        TIME MACHINE Feb 2016 (disk7) /Volumes/TIME MACHINE Feb 2016 : 4.00 TB (603.11 GB free)

            Encrypted AES-XTS Unlocked

            Core Storage: disk5s2 4.00 TB Online

    Initio           UJ-85JA 1.01708300000000

    Apple Inc. Apple LED Cinema Display

    Apple Inc. Display iSight

    Apple Inc. Apple USB audio device

 

Firewire Information:

    WD My Book 800mbit - 800mbit max

        EFI (disk6s1) <not mounted> : 210 MB

        Media to Keep (disk6s2) /Volumes/Media to Keep : 2.00 TB (764.71 GB free)

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /Library/Extensions

    [loaded]    com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.9 - 2016-06-03) [Support]

 

        /System/Library/Extensions

    [not loaded]    com.CalDigit.driver.CalDigitUSBxHCI (1.4.4 - 2016-06-03) [Support]

    [not loaded]    com.CalDigit.iokit.CalDigitFastIO (2.6.1 - 2016-06-03) [Support]

    [not loaded]    com.Cycling74.driver.Soundflower (1.5.1 - 2016-06-03) [Support]

    [not loaded]    com.blackmagic-design.iokit.IntensityDriver (3.3.2 - 2016-06-03) [Support]

    [not loaded]    com.highpoint-tech.kext.ru1144 (1.0.3 - SDK 10.6 - 2016-06-03) [Support]

    [not loaded]    com.wdc.driver.1394HP (1.0.9 - 2016-06-03) [Support]

    [not loaded]    com.wdc.driver.USBHP (1.0.11 - 2016-06-03) [Support]

 

        /System/Library/Extensions/Intensity_Driver.kext/Contents/PlugIns

    [not loaded]    com.blackmagic-design.iokit.IntensityDriver_Tiger (3.3.2 - 2009-10-07) [Support]

    [not loaded]    com.blackmagic-design.iokit.IntensityFirmware (3.3.2 - 2009-10-07) [Support]

    [not loaded]    com.blackmagic-design.iokit.IntensityFirmware_Tiger (3.3.2 - 2009-10-07) [Support]

 

        ~/Downloads/WD +TURBO Installer.app

    [not loaded]    com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9 - 2013-09-07) [Support]

    [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6 - 2013-09-07) [Support]

    [not loaded]    com.wdc.driver.USB-64HP (1.0.3 - 2013-09-07) [Support]

    [not loaded]    com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9 - 2013-09-07) [Support]

 

        ~/Library/Services/ToastIt.service/Contents/MacOS

    [not loaded]    com.roxio.TDIXController (2.0 - 2010-12-20) [Support]

 

System Launch Agents:

    [running]    com.apple.Finder.plist (2015-11-09) - Invalid signature!

    [loaded]    com.apple.FollowUpUI.plist (2015-10-23) - Invalid signature!

    [loaded]    com.apple.ScreenReaderUIServer.plist (2015-10-23) - Invalid signature!

    [loaded]    com.apple.powerchime.plist (2015-07-31) - Invalid signature!

    [loaded]    com.apple.quicklook.32bit.plist (2015-10-23) - Invalid signature!

    [running]    com.apple.quicklook.plist (2015-10-23) - Invalid signature!

    [loaded]    com.apple.quicklook.ui.helper.plist (2015-10-23) - Invalid signature!

    [not loaded]    8 Apple tasks

    [loaded]    157 Apple tasks

    [running]    73 Apple tasks

 

System Launch Daemons:

    [not loaded]    43 Apple tasks

    [loaded]    158 Apple tasks

    [running]    89 Apple tasks

 

Launch Daemons:

    [loaded]    com.adobe.fpsaud.plist (2016-06-13) [Support]

    [loaded]    com.microsoft.autoupdate.helpertool.plist (2016-05-14) [Support]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (2015-12-06) [Support]

 

User Launch Agents:

    [failed]    com.adobe.ARM.[...].plist (2010-04-28) [Support]

    [running]    com.akamai.single-user-client.plist (2015-09-26) [Support]

    [failed]    com.amazon.music.plist (2014-12-15) [Support]

    [loaded]    com.apple.MobileMeSyncClientAgent.plist (2011-06-06) - /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilem esyncclient: Executable not found!

    [loaded]    com.apple.SafariBookmarksSyncer.plist (2010-03-28) - /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn cClient: Executable not found!

    [loaded]    com.google.keystone.agent.plist (2016-03-02) [Support]

    [failed]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist (2012-12-03) [Support]

 

User Login Items:

    Dasher Daemon    Application Hidden (~/Library/PreferencePanes/Dasher.prefPane/Contents/Resources/Dasher Daemon.app)

    AirPort Base Station Agent    Application  (/System/Library/CoreServices/AirPort Base Station Agent.app)

    Dropbox    Application  (/Applications/Dropbox.app)

    iSkysoft Helper Compact    Application  (~/Library/Application Support/Helper/iSkysoft Helper Compact.app)

 

Other Apps:

    [running]    com.apple.AmbientDisplayAgent

    [running]    com.apple.BKAgentService

    [running]    com.apple.ImageCaptureExtension2.52832

    [loaded]    com.apple.MailServiceAgent

    [running]    com.apple.xpc.launchd.oneshot.0x10000003.Google Chrome

    [running]    com.apple.xpc.launchd.oneshot.0x10000004.Mail

    [running]    com.getdropbox.dropbox.5792

    [loaded]    com.google.Chrome.101472

    [running]    com.microsoft.Office365ServiceV2.70112

    [loaded]    393 Apple tasks

    [running]    196 Apple tasks

 

Internet Plug-ins:

    Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-29) [Support]

    FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-06-17) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-17)

    Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-17) [Support]

    Default Browser: 601 - SDK 10.11 (2016-05-17)

 

User internet Plug-ins:

    DivXBrowserPlugin: 1.0 (2006-04-13) [Support]

 

Safari Extensions:

    offers - Offers.com - http://www.offers.com (2016-01-25)

    Hide Images - Giancarlo Erra - http://www.hideimages.net (2016-01-25)

    eWallet AutoPass - Ilium Software - http://www.iliumsoft.com/ (2016-01-25)

    QCLean - Qing-Cheng Li - http://qcl.github.io/QCLean/ (2016-01-25)

    Evernote Web Clipper - Evernote Corp. - http://evernote.com (2016-05-22)

    Reload Button - John Siracusa - http://siracusafamily.org/safari/extensions/ (2016-01-25)

    iTube Studio - iSkysoft Studio - http://www.iskysoft.com (2016-03-25)

    Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-03-26)

    Clean Links for Google - Dennis Umetzu - http://www.umetzu.com (2016-01-25)

 

3rd Party Preference Panes:

    Akamai NetSession Preferences (2015-09-26) [Support]

    Dasher (2005-04-29) [Support]

    Flash Player (2016-06-13) [Support]

    Perian (2008-09-26) [Support]

 

Time Machine:

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 2.00 TB Disk used: 806.65 GB

        Projects 1TB: Disk size: 999.86 GB Disk used: 636.62 GB

        Media to Keep: Disk size: 2.00 TB Disk used: 1.24 TB

    Destinations:

        TIME MACHINE Feb 2016 [Local]

        Total size: 4.00 TB

        Total number of backups: 50

        Oldest backup: 2/18/16, 11:53 AM

        Last backup: 7/11/16, 11:17 AM

        Size of backup disk: Too small

            Backup size 4.00 TB < (Disk used 2.68 TB X 3)

 

Top Processes by CPU:

        12%    Google Chrome

        11%    Google Chrome Helper(20)

         8%    WindowServer

         3%    kernel_task

         2%    hidd

 

Top Processes by Memory:

    3.87 GB    Google Chrome Helper(20)

    1.52 GB    kernel_task

    426 MB    mds_stores

    295 MB    Google Chrome

    262 MB    mdworker(17)

 

Virtual Memory Information:

    23.00 GB    Free RAM

    8.91 GB    Used RAM (2.00 GB Cached)

    0 B    Swap Used

 

Diagnostics Information:

    Jul 11, 2016, 12:01:47 PM    /Library/Logs/DiagnosticReports/Safari_2016-07-11-120147_[redacted].hang

        /Applications/Safari.app/Contents/MacOS/Safari

    Jul 11, 2016, 11:49:14 AM    Self test - passed

    Jul 10, 2016, 10:51:56 AM    /Library/Logs/DiagnosticReports/iTube Studio_2016-07-10-105156_[redacted].hang

        /Applications/iSkysoft iTube Studio.app/Contents/MacOS/iTube Studio

    Jul 10, 2016, 10:51:10 AM    ~/Library/Logs/DiagnosticReports/MediaDownload_2016-07-10-105110_[redacted].cra sh

        /Users/USER/Library/Application Support/MediaDownloadKit/*/MediaDownloader.bundle/Contents/MacOS/MediaDownload

    Jul 10, 2016, 08:16:11 AM    ~/Library/Logs/DiagnosticReports/Google Chrome_2016-07-10-081611_[redacted].crash

        com.google.Chrome - /Applications/Google Chrome.app/Contents/MacOS/Google Chrome

 

Mac Pro, OS X El Capitan (10.11.5)

Posted on Jul 11, 2016 9:21 AM