Garces Roque
Level 1
(4 points)
iTunes
Q: unable to play or download a song recently purchased
I purchased a song on my iPhone 6s and I was able to play it for about a week. After that, it would still show on my playlist but it would skip. I deleted the song from my iPhone and tried to redownload it but unable to. Even went to ITunes store on my computer and try to download it that way and still not able to. However, i am able to preview other songs from the album. Any ideas?
iPhone 6s, iOS 9.3.2
by King_Penguin,Solvedanswer
King_Penguin
Level 10
(132,655 points)
iTunes
What happened when you tried to redownload it, did it show in the Purchased section for redownloading ? If it doesn't show there have you checked to see if you've hidden it from the cloud : Hide and unhide iTunes Store, App Store, or iBooks Store purchases - Apple Support ?
