HT203361: Advanced steps for fixing issues with iTunes Store connection

Learn about Advanced steps for fixing issues with iTunes Store connection
dawnief
Level 1 (4 points)
iTunes

Q: When I hit movies button on iTunes Store it just stays on music iPad Air

Opened iTunes Store. Defaults to music and nothing happens when I press the movies button? 

iPad Air

Posted on Jul 11, 2016 11:43 PM

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dawnief

Q: When I hit movies button on iTunes Store it just stays on music iPad Air

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  • Helpful answers

  • by Carolyn Samit,Helpful

    Carolyn Samit Carolyn Samit Jul 12, 2016 12:02 AM in response to dawnief
    Level 10 (119,429 points)
    Apple Watch
    Jul 12, 2016 12:02 AM in response to dawnief

    See if restarting your iPad helps.

     

    1. Press and hold the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn your device completely off.
    3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

  • by dawnief,

    dawnief dawnief Jul 12, 2016 12:04 AM in response to Carolyn Samit
    Level 1 (4 points)
    iTunes
    Jul 12, 2016 12:04 AM in response to Carolyn Samit

    Yeah we did that. Strangely it came back just now. But the layout is just one long list of movies. No scrolling ones across the top or new releases like u normally get. My mini is still the normal layout. What's going on lol?  thanks in advance.