Log in issues / Apple ID

Hi there, I have an issue logging in a device to update some of my mobile apps.

You see as I saw in another discussion, I have to use the old logins (if not mistaken) to do so with some older apps. Now the thing is that the apple ID in the device has changed to my brother's one and my old Apple ID (the one I used to use) has been updated and features new email details.


Any suggestion?

iPhone 5s, iOS 9.3.2

Posted on Jul 12, 2016 4:10 AM

Reply
1 reply

Jul 12, 2016 4:16 AM in response to Anastasio13

IF these apps were purchased with your old Apple ID email address and you updated your email address, which in tunr will update your Apple ID, you need to sign out of your old ID everywhere that you use Apple services and sign in with the new ID.


Read this first.

What to do after you change your Apple ID email address or password - Apple Support


Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Log in issues / Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.