HT204053: Sign in with your Apple ID on a new device
Learn about Sign in with your Apple ID on a new device
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Helpful answers
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Jul 12, 2016 9:20 AM in response to shahin komakby Diana.McCall,What devices are we talking about here? Are you certain they're not using the same iCloud account?
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Jul 13, 2016 12:44 AM in response to shahin komakby shahin komak,yes
im sure that these devices dont have same icloud account
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Jul 13, 2016 12:52 AM in response to shahin komakby King_Penguin,Do you have the same email accounts set up on the devices (I assume that you are talking about iOS devices i.e. iPads / iPhones / iPod Touches), and if so do they have Contacts 'on' for the email account in Settings > Mail, Contacts > Calendars > 'email account' ?
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Jul 13, 2016 1:24 AM in response to shahin komakby shahin komak,we dont have same email into both device !!!
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Jul 13, 2016 1:29 AM in response to shahin komakby King_Penguin,If you aren't, and have never, used the same email nor iCloud accounts on both 'devices', then did you restore a backup of one device onto the other device ? Contacts, and any other content, can only get onto a device if you (or somebody else) put it onto it