HT204308: Find the serial number of your Apple product
Learn about Find the serial number of your Apple product
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Helpful answers
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Jul 13, 2016 8:04 AM in response to michael1402by SnickZ.,Hi there michael1402,
I've gotten emails like you've shared here. It can be of a concern, when you get an email like this. Good job in recognizing that something wasn't right about this email. I will be happy to go over some information on this.
If you clicked any of the links on that email and/or provided/confirmed any of your information, I highly recommend changing the password of the account you use for iCloud or iTunes. You can do that right here. -- Apple ID - Manage your Apple account
Here's some information to help you catch those phishers. -- Identifying fraudulent "phishing" email
Also, here are steps specifically regarding emails from iTunes Support. -- Identifying legitimate emails from the iTunes Store
You can report this email to our iTunes Support Team by using this link. -- Help me with iTunes -- Scroll down to the bottom of that page and click the "Get Support" button at the bottom. On the next, select "iTunes Store", "iTunes Store account questions" on the next, then you can choose to either Chat or schedule a phone call from the next available advisor.Good catch and take care!
