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Q: trouble with new 6s
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by Carolyn Samit,Jul 12, 2016 1:28 PM
Carolyn Samit
Jul 12, 2016 1:28 PM
in response to denisefrommilford
Level 10
(122,382 points)
Apple MusicSounds like you need to activate the iPhone.
Instructions here > If you can't activate your iPhone - Apple Support
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Jul 12, 2016 5:39 PMby KiltedTim,denisefrommilford wrote:
the phone has been activated They did it at Verizon
That's probably a good part of the problem right there.
If there is no data on the phone that you are concerned about, it's probably best to just erase the phone and start over, setting it up yourself.
