HT204204: Update the iOS software on your iPhone, iPad, or iPod touch

Learn about Update the iOS software on your iPhone, iPad, or iPod touch
Baxterf
Level 1 (4 points)
iPad

Q: My iPad 2 is unable to check for a software update

My 2015 iPad 2 is responding slowly & is unable to check for a software update: an error occurred while checking for a software update... Cancel / Try Again

 

How do I remedy this issue

Posted on Jul 12, 2016 3:13 PM

by Carolyn Samit,Apple recommended
Carolyn Samit Carolyn Samit
Level 10 (120,143 points)
Apple Watch
A:

Restart your iPad then try again.

 

  1. Press and hold the Sleep/Wake button until the red slider appears.
  2. Drag the slider to turn your device completely off.
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

Posted on Jul 12, 2016 3:18 PM

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Baxterf

Q: My iPad 2 is unable to check for a software update

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  • Helpful answers

  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Jul 12, 2016 3:18 PM in response to Baxterf
    Level 10 (120,143 points)
    Apple Watch
    Jul 12, 2016 3:18 PM in response to Baxterf

    Restart your iPad then try again.

     

    1. Press and hold the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn your device completely off.
    3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.