MacBook Air Charging Problem

Question

Level 1

8 points

MacBook Air Charging Problem

The night of the 4 I charged my MacBook Air like I do every night that I just got new in November 2016. When I went to get on it in the morning it was at 100%. Using it for most of the day playing music and downloading Grey's. Then when I went to charge it did not work. I tried different outlets and then I tried charging it in the car and it did still not work. Then I got a new charger and still did not charge. What should I do.

MacBook Air, OS X Server

Posted on Jul 12, 2016 5:47 PM

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Answer 1

theratter

Level 4

3,961 points

Jul 12, 2016 8:34 PM in response to Madpak2

Make an appointment at the Apple Genius Bar for service. If needed find an Apple Store - Find a Store - Apple. It's still in warranty, although I think you purchased it in 2015 rather than 2016. We haven't yet reached November. 😁

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Answer 2

Madpak2 Author

Level 1

8 points

Jul 12, 2016 8:35 PM in response to theratter

I don't live close to any apple stores. Are there any other options for me?

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Answer 3

theratter

Level 4

3,961 points

Jul 12, 2016 10:36 PM in response to Madpak2

Try Intel-based Macs: Resetting the System Management Controller (SMC). But if the battery is defective or there is a motherboard problem, then you don't have any other options.

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