HT205362: Set up Find My iPhone, iPad, and Mac
Learn about Set up Find My iPhone, iPad, and Mac
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All replies
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Helpful answers
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Aug 13, 2016 9:36 AM in response to Brincess.Eby wandafromchester,How do I reset my phone if it keeps saying activation required?
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Aug 13, 2016 9:44 AM in response to Brincess.Eby josemaria_cr,Hold the power button for a few seconds.
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Aug 13, 2016 9:47 AM in response to Brincess.Eby Roger Wilmut1,If you reset or upgrade your phone it will always ask for Activation if this has been enabled in iCloud. As long as the ID being asked for is yours all you have to do is enter the ID and password.
If it's a second-hand (used) phone and the ID being asked for is not yours (it's shown partially) then only the person who set it can unlock the phone. If you can't contact them the phone is permanently useless. Apple cannot unlock it for you.