Q: Recognition of a good job
Hi,
Impressed is the least i can say about my experience!I am posting these words to recognize the amazing people who does work for Apple specially on this date/time/place:
Case ID: ******6739 resulted in Repair ID: R******259
@ Genius Bar located at 900 Maple Ave Burlington, Ontario, L7S 2J8 Canada
==>July 10, 2016 : Repair Complete.
Myself and my wife spent 30 minutes or less in the store before the issue was resolved to our highest satisfaction , The Three ladies we talked to (appointment confirmation 2 minutes,wait 5 minutes,appointment 15 minutes,accessory sale/installation 8 minutes) were very courteous , professional and made us feel how much they care about us as customers and how elegant customer service could be.
The Store is huge and extremely busy but , there were apple geniuses moving around looking to assist any and everyone, sharp , practical,polite and friendly.
Thank you Apple!
iPhone 6 Plus, iOS 9.3.2
Posted on Jul 12, 2016 10:11 PM
Thanks for sharing your experience. Please be sure to also contact the store manager about the fine service you received. Us being volunteers we have no way sharing your post with the people who deserve to be thanked.
Posted on Jul 13, 2016 6:05 AM