iCloud drive not visible on Mac (El Capitan)

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iCloud drive not visible on Mac (El Capitan)

1) I'm using iCloud drive on El Capitan on multiple devices and on 2 macs.
One one macbook pro the drive is visible but remains empty and in the finder folder I cannot enable the iCloud drive (box remains 'grey' as in not-clickable). Any idea what this could be? Works fine on all other devices.

2) iCloud drive is enabled on iPhone 6. However, when I want to save a file the drive it does not show up in the 'save to' options. Dropbox does show up.

Thanks for you help!

MacBook Pro (13-inch, Mid 2012)

Posted on Jul 13, 2016 4:31 AM

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Answer 1

tim_135

Community Specialist

Jul 13, 2016 4:49 PM in response to Alcovski

Hello Alcovski,
Thanks for reaching out to the Apple Support Community. I know how important it is to make sure your files are synced across you devices, especially if you rely on iCloud as much as I do. I'll do all i can to help. Have a look at this article, it has some quick troubleshooting steps to make sure iCloud is communicating between your devices : Get help using iCloud Drive
If you run into any trouble or if you have any questions, let the community know. We're all here to help.
-Best regards-

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