System launch daemons (failed)

My imac 27" late 2009 doesn't startup anymore....

Only in safety mode.

I did a systemcheck with Etrecheck.

Etrecheck found the following failures:


System Launch Daemons

- com.apple.ucupdate.plist

- com.apple.watchdogd.plist


What does this mean?

iMac, OS X El Capitan (10.11.5)

Posted on Jul 13, 2016 8:27 AM

Reply
9 replies

Jul 13, 2016 11:22 AM in response to hcnicolai

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.8 ("Mountain Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The procedure is easy to do right, but it's also easy to do wrong, so I've made the instructions very detailed. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, please back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone who understands the code can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website many times over a period of years. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy the text of a particular web page (not this one) to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is intermittently slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual before running it. If you can only test in safe mode, do that.

6. If you have more than one user, and only one user is affected by the problem,, and the affected user is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "GitHub") in Safari. Press the key combination command-A to select all the text, then copy it to the Clipboard by pressing command-C.

8. Launch the built-in Terminal application in any one of the following ways:

☞ Enter the first few letters of its name ("Terminal") into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If the test is taking much longer than usual to run because the computer is very slow, you might be prompted for your password a second time. The authorization that you grant by entering it expires automatically after five minutes.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

Test started

Part 1 of 4 done at: … sec

Part 4 of 4 done at: … sec

The test results are on the Clipboard.

Please close this window.

The intervals between parts won't be exactly equal, but they give a rough indication of progress.

Wait for the final message "Please close this window" to appear—again, usually within a few minutes. If you don't see that message within about 30 minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step. You'll have incomplete results, but still something.

In order to get results, the test must either be allowed to complete or else manually stopped as above. If you close the Terminal window while the test is still running, the partial results won't be saved.

11. When the test is complete, or if you stopped it manually, quit Terminal. The results will have been saved to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "close this window" message. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the software that runs this website. Please post the test results on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

13. When you're done with the test, it's gone. There is nothing to uninstall or clean up.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

15. The linked UNIX shell script bears a notice of copyright. Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Jul 13, 2016 11:04 AM in response to macjack

Problem: Other problem


Hardware Information:

iMac (27-inch, Late 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac11,1

1 2,8 GHz Intel Core i7 CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

BANK 0/DIMM1

2 GB DDR3 1067 MHz ok

BANK 1/DIMM1

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information:

ATI Radeon HD 4850 - VRAM: 512 MB

iMac 2560 x 1440


System Software:

OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour


Disk Information:

Hitachi HDS722020ALA330 disk0 : (2 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 2.00 TB (1.89 TB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5680H ()


USB Information:

Apple, Inc. Keyboard Hub

Apple, Inc Apple Keyboard

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight

Apple Card Reader 15,93 GB

KANTINE (disk1s1) <not mounted> : 15.93 GB

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper:

Mac App Store and identified developers


System Launch Agents:

[not loaded] 9 Apple tasks

[loaded] 161 Apple tasks

[running] 68 Apple tasks


System Launch Daemons:

[failed] com.apple.ucupdate.plist

[failed] com.apple.watchdogd.plist

[not loaded] 45 Apple tasks

[loaded] 158 Apple tasks

[running] 85 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-06-11) [Support]

[not loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]

[not loaded] com.adobe.AdobeCreativeCloud.plist (2016-04-11) [Support]


Launch Daemons:

[not loaded] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]

[not loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]

[not loaded] com.adobe.adobeupdatedaemon.plist (2016-06-11) [Support]

[not loaded] com.adobe.agsservice.plist (2016-04-11) [Support]

[not loaded] com.adobe.fpsaud.plist (2016-05-10) [Support]

[not loaded] com.apple.installer.osmessagetracing.plist


User Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-12-01) [Support]

[not loaded] com.google.keystone.agent.plist (2016-05-10) [Support]

[not loaded] com.spotify.webhelper.plist (2016-06-09) [Support]


User Login Items:

Dropbox Programma (/Applications/Dropbox.app)

AdobeResourceSynchronizer Programma (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)


Other Apps:

[running] com.getdropbox.dropbox.174112

[loaded] 409 Apple tasks

[running] 163 Apple tasks


Internet Plug-ins:

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-11) [Support]

FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-24) [Support]

QuickTime Plugin: 7.7.3 (2016-05-05)

AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]

AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-04) [Support]

Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-24) Outdated! Update

Default Browser: 601 - SDK 10.11 (2016-05-05)

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-01-24) [Support]


Safari Extensions:

AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-10)


3rd Party Preference Panes:

Flash Player (2016-05-10) [Support]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

1% fontd

1% WindowServer

0% kernel_task

0% askpermissiond


Top Processes by Memory:

615 MB kernel_task

459 MB com.apple.WebKit.WebContent(2)

442 MB Safari

205 MB Dropbox

197 MB Finder


Virtual Memory Information:

1.39 GB Free RAM

6.60 GB Used RAM (1.76 GB Cached)

0 B Swap Used


Diagnostics Information:

Jul 2, 2016, 01:02:29 PM Self test - passed

Feb 19, 2017 9:54 AM in response to Linc Davis

I'm running your app and would like to post results, if thats ok.Thats the short version, IF you want more info:


I hope I'm not acting inappropriately, I have similar etrecheck results, - the apple tasks not loading, mine do. I am also running Sierra 10.12.3 BETA, and ever since Sierra's 1st Install, its been literally eating HHD's. I copied your above instructions and if acceptable will post back here upon completion.(My test seems to be running fine 1 of 4 96 seconds, on the rest now I'm waiting.

'My problem' is start up fails, constant start up problems leading to a total reinstall of Mac OS as the disk is corrupted or missing a directory. DU error is similar to "problems loading certain caches", "fix in Recovery Boot", RecBoot however, yields the same message. SUM defines a corrupted partition but cannot fix, last time it was a missing directory unrepairable,(by Me), and yesterday makes the 3rd time in 2 months. 1st time main SSD, ended up unsaveable , booted from a USB Install, tried to remove my files, but the drive was locked read only. So I copied as much as I could, re-established a Time Machine link,( was in the process of implementing a 4tb TM Disk when my rMBPro literally just restarted, then froze at boot loader, & restarted again. I loaded from the USB finally; backed up both internal HDD"s (A Sandisk Ultra 240G SSD and a Seagate 'Firecuda' 1TB SSHD). I then partitioned the SSHD to 240G + 759.9G, and Clean Installed Sierra on the 240G part'n. I slowly attempted to verify I had a copy of all my files and apps,(Which is a separate problem, as I lose MSoft Office2011, and a couple other apps that req'g "activation codes" which all were saved digitally on a Toshiba Canvio SLIM II, which just stopped loading, (corrupted partition). It was formatted HFS+ Journaled, Toshiba acknowledged a firmware problem but still I could never retreive nearly 1Tb of All my Security / Activation files, and 700G of a Photo Catalog. Which is why I don't just wipe the drive and go, although It would appear I have no choice now, and I do have full TM **'s

***Note of possible significance, the day I was configuring a new TM HDD, I "Thought" it wad be smart to rename my system drive and all drives back to 'Macintosh hd 'shortinfoabout drivename',(I didn't know any better when I got this 4 years ago. so when I replaced the OEM SSD running at only 3G(still confused on that), I foolishly named it systemDrivemyrMbproname. ANYWAY , that all went fine, I hit "info", on all drives, unlocked them +,applied changes. The system was running fine for over an hour, then just blacked out and rebooted into a loop. FFWD Boot to usb, reinstall on the other partition, change Start up disk, begin to recover files. Then During the 1st week of running Sierra on the Internal SSHD, TM Backups of both the 240G partition and the old 240G main SSD running fine, TM fine, then I noticed the backup name changed itself in TM. It reverted back to the ORIGINAL name of that ssd. The ** was still locked RO, but I thought that was rather significant.

Ok I just noticed in the terminal window under 'Part 1 of 4 done(in green) at : 96 sec, is this: "symbol for Control button" [ [ B I didn't type that and...... nevermind it just completed 2 of 4, admin psswd twice running again. So I hope when and if you get a chance you can instruct me how to proceed or not, I'm sending this now, and will wait for approval to submit the report when final, Thanx your advice has saved my ***, a dozen times. Your incredibly patient, and excellent at instructing support procedures. Thank You Sincerely in Advance, Michael.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

System launch daemons (failed)

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