swaofhamburg

Q: ipod 5 wont hold a charge

My iPod 5 will not hold a charge. I plug it in shows full charge take it off and it immediately powers off.

iPod touch

Posted on Jul 13, 2016 1:00 PM

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Q: ipod 5 wont hold a charge

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  • by lllaass,

    lllaass lllaass Jul 13, 2016 1:02 PM in response to swaofhamburg
    Level 10 (188,027 points)
    Desktops
    Jul 13, 2016 1:02 PM in response to swaofhamburg

    What happens if you leave it charging for at least six hours?

    Next:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                  

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    Restore your device from an iCloud or iTunes backup - Apple Support

    https://support.apple.com/en-us/HT204184

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar

    https://www.apple.com/retail/geniusbar/  

  • by Drew Reece,

    Drew Reece Drew Reece Jul 13, 2016 1:13 PM in response to swaofhamburg
    Level 5 (7,490 points)
    Notebooks
    Jul 13, 2016 1:13 PM in response to swaofhamburg

    I'm assuming you have tried all the basic resets that iPod's support?

    Learn how to reset your iPod - Apple Support

    You can also try an erase and restore in iTunes, but that may not help at all judging by the age of the iPod.

     

    Apple may replace the battery ask at the store, the iPod 5th gen stopped being made in 2007 so I doubt they will fit a new battery - it is now obsolete. The lithium ion batteries eventually stop holding a charge & need replacing

     

    One option is to purchase a third party battery, iFixit.com has guides & can usually sell you the battery & tools to fit it yourself. https://www.ifixit.com/Store/iPod

     

    Otherwise you will need to find an online service or store that can fit a new battery for you. The parts inside are very delicate, so think twice if you are not very technically competent - find someone who is to do it for you.