Legendaryzapper

Q: the wifi is not working on my iPod5

My wifi is not working on my ipod5 we checked the roughters and they were good but the ipod still says there is no connection this happend after i reset the iPod

Posted on Jul 13, 2016 1:09 PM

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Q: the wifi is not working on my iPod5

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  • by lllaass,

    lllaass lllaass Jul 13, 2016 1:16 PM in response to Legendaryzapper
    Level 10 (187,928 points)
    Desktops
    Jul 13, 2016 1:16 PM in response to Legendaryzapper

    What do you mean by "no connection"?

    If not his:

    iOS: Wi-Fi or Bluetooth settings grayed out or dim

    If Wi-Fi is grayed out or dim on your iPhone, iPad, or iPod touch - Apple Support

    One user reported that placing the iPod in the freezer fixed the problem.

    Also heating sometimes works. See:

    Why can't I select my wifi settings?

    Why can't I select my wifi settings?

    A trick that works frequently with iPhones:

    Settings > AirPlane Mode ON, Do Not Disturb ON

    Power down and wait 5-10 minutes

    Power up

    Settings > AirPlane Mode OFF, Do Not Disturb OFF

    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.

    Apple Retail Store - Genius Bar

    http://www.apple.com/retail/geniusbar/

     

    Then:

    Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.

    Does the iOS device see the network?

    Any error messages?

    Do other devices now connect?

    Did the iOS device connect before?

    Try the following to rule out a software problem:                

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Power off and then back on your router

    .- Reset network settings: Settings>General>Reset>Reset Network Settings

    - If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

    https://support.apple.com/en-us/HT204051

    - iOS: Recommended settings for Wi-Fi routers and access points

    https://support.apple.com/en-us/HT202068

    - Restore from backup. See:

    iOS: How to back up

    https://support.apple.com/en-us/HT204184

    - Restore to factory settings/new iOS device.

    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar

    https://www.apple.com/retail/geniusbar/