Hello there, RobertRewd!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue getting your iTiunes to recognize your iPod. I know how important it is to be sure your can sync your device to iTunes as well. You might want to check out this article that talks about If iTunesdoesn‘trecognize your iPhone, iPad, or iPod.
If those steps don't resolve the issue, it might be best to Remove and reinstall iTunes and related software components for Windows 7 and later. This will allow you to be sure there is not a software issue with the iTunes installation causing the issue. Just be sure you remove the Apple Software in the order listed in the article:
Use the Control Panel to uninstall iTunes and related software components in the following order:
- iTunes
- Apple Software Update
- Apple Mobile Device Support
- Bonjour
- Apple Application Support 32-bit
- Apple Application Support 64-bit
On some systems, iTunes might install two versions of Apple Application Support. This is expected. If both are present, be sure to uninstall both versions.
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended effects. After you uninstall a component, you might be prompted to restart your computer. Wait to restart your computer until you're finished removing all of the components.
Cheers!
