HT201295: Reset the System Management Controller (SMC) on your Mac

Learn about Reset the System Management Controller (SMC) on your Mac
Rao Awais

Q: screen showing waves after replacing main board

EtreCheck version: 2.9.13 (267)

Report generated 2016-07-14 05:08:56

Download EtreCheck from https://etrecheck.com

Runtime 6:22

Performance: Below Average

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.

 

Problem: Other problem

 

Hardware Information:

    MacBook Pro (17-inch, Early 2011)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro8,3

    1 2.3 GHz Intel Core i7 CPU: 4-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1333 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 674

 

Video Information:

    Intel HD Graphics 3000

        Color LCD 1920 x 1200

    AMD Radeon HD 6750M - VRAM: 1024 MB

 

System Software:

    OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour

 

Disk Information:

    TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Rao (disk0s2) /Volumes/Rao : 249.48 GB (8.02 GB free)

        Lucman (disk0s3) /Volumes/Lucman : 249.84 GB (69.83 GB free)

        Recovery HD (disk0s5) <not mounted>  [Recovery]: 650 MB

        MAC  (disk1) / : 248.82 GB (66.31 GB free)

            Core Storage: disk0s4 249.19 GB Online

 

    MATSHITADVD-R   UJ-898   ()

 

USB Information:

    Apple Computer, Inc. IR Receiver

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. BRCM2070 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. Apple Internal Keyboard / Trackpad

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Gatekeeper:

    Mac App Store and identified developers

 

Adware:

    ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist

    ~/Library/LaunchAgents/com.jdibackup.JustCloud.backupstart.plist

    ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist

    3 adware files found. [Remove]

 

Kernel Extensions:

        /Library/Extensions

    [not loaded]    com.BlackBerry.driver.USBCDCNCM (1.0.14 - SDK 10.7 - 2016-06-09) [Support]

    [not loaded]    com.mbbecm.driver.MBBDataCardEcmDriver (5.00.00.00 - SDK 10.8 - 2016-06-09) [Support]

    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (2.2.16 - SDK 10.7 - 2016-06-09) [Support]

    [loaded]    com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8 - 2016-06-09) [Support]

 

        /Library/Extensions/MBBDataCardECMDriver_10_9.kext/Contents/PlugIns

    [not loaded]    com.mbbApp.driver.MBBAppUSBCDCECMControl (4.2.1 - SDK 10.8 - 2016-04-26) [Support]

    [not loaded]    com.mbbApp.driver.MBBAppUSBCDCECMData (4.2.1 - SDK 10.8 - 2016-04-26) [Support]

 

        /System/Library/Extensions

    [not loaded]    com.ZTE.driver.ModemDriverMac (1.0.2d1 - 2016-06-09) [Support]

 

System Launch Agents:

    [not loaded]    8 Apple tasks

    [loaded]    163 Apple tasks

    [running]    67 Apple tasks

 

System Launch Daemons:

    [not loaded]    47 Apple tasks

    [loaded]    165 Apple tasks

    [running]    79 Apple tasks

 

Launch Agents:

    [running]    com.rim.BBLaunchAgent.plist (2015-03-11) [Support]

    [running]    com.rim.PeerManager.plist (2015-05-27) [Support]

    [running]    com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist (2015-05-20) [Support]

 

my Laptop video card replaced in apple scheme but after that its showing waves



Launch Daemons:

    [loaded]    com.adobe.fpsaud.plist (2016-05-10) [Support]

    [running]    com.huawei.mbbservice.plist (2016-06-11) [Support]

    [loaded]    com.macpaw.CleanMyMac2.Agent.plist (2016-02-18) [Support]

    [loaded]    com.microsoft.office.licensing.helper.plist (2014-05-09) [Support]

    [running]    com.rim.BBDaemon.plist (2015-03-11) [Support]

    [not loaded]    com.rim.nkehelper.plist (2013-09-18) [Support]

    [running]    com.rim.tunmgr.plist (2015-05-27) [Support]

 

User Launch Agents:

    [loaded]    com.google.keystone.agent.plist (2016-07-14) [Support]

    [loaded]    com.jdibackup.JustCloud.autostart.plist (2016-07-14) Adware!  [Remove]

    [loaded]    com.jdibackup.JustCloud.backupstart.plist (2016-07-14) Adware!  [Remove]

    [loaded]    com.jdibackup.JustCloud.notify.plist (2016-07-14) Adware!  [Remove]

    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (2016-06-14) [Support]

 

User Login Items:

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Android File Transfer Agent    Application  (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

    CleanMyMac 3 Menu    Application  (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

 

Other Apps:

    [running]    com.google.android.mtpagent.79072

    [running]    com.jdibackup.JustCloud.51552.BC0ED624-06B2-4B04-B4E1-4270379235E9

    [running]    com.macpaw.CleanMyMac3.Menu.72672

    [loaded]    415 Apple tasks

    [running]    183 Apple tasks

 

Internet Plug-ins:

    FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-21) [Support]

    QuickTime Plugin: 7.7.3 (2016-06-09)

    Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-21) Outdated! Update

    Default Browser: 601 - SDK 10.11 (2016-06-09)

    SharePointBrowserPlugin: 14.4.2 - SDK 10.6 (2015-07-28) [Support]

    MeetingJoinPlugin: Unknown - SDK 10.6 (2015-07-28) [Support]

    JavaAppletPlugin: 15.0.1 - SDK 10.11 (2015-08-13) Check version

 

3rd Party Preference Panes:

    Flash Player (2016-05-10) [Support]

 

Time Machine:

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: NO - Auto backup turned off

    Volumes being backed up:

        MAC : Disk size: 248.82 GB Disk used: 182.51 GB

    Destinations:

        lucman [Local]

        Total size: 0 B

        Total number of backups: 1

        Oldest backup: 3/15/15, 11:46 AM

        Last backup: 3/15/15, 11:46 AM

        Size of backup disk: Too small

            Backup size 0 B < (Disk used 182.51 GB X 3)

 

Top Processes by CPU:

        11%    com.apple.WebKit.Networking

         6%    mdworker(17)

         4%    nsurlstoraged

         4%    JustCloud

         4%    mds

 

Top Processes by Memory:

    519 MB    kernel_task

    418 MB    com.apple.WebKit.WebContent(7)

    197 MB    mdworker(17)

    143 MB    soagent

    143 MB    callservicesd

 

Virtual Memory Information:

    389 MB    Free RAM

    3.61 GB    Used RAM (704 MB Cached)

    12 MB    Swap Used

 

Diagnostics Information:

    Nov 6, 2016, 09:42:22 PM    /Library/Logs/DiagnosticReports/rpcsvchost_2016-11-06-214222_[redacted].cpu_res ource.diag [Details]

        /usr/libexec/rpcsvchost

    Jul 14, 2016, 05:03:16 AM    /Library/Logs/DiagnosticReports/soagent_2016-07-14-050316_[redacted].cpu_resour ce.diag [Details]

        /System/Library/PrivateFrameworks/MessagesKit.framework/Resources/soagent.app/C ontents/MacOS/soagent

    Jul 14, 2016, 04:51:28 AM    Self test - passed

MacBook Pro, OS X El Capitan (10.11.5)

Posted on Jul 13, 2016 5:16 PM

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