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Helpful answers
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Jul 14, 2016 12:09 PM in response to Copperdog555by JayB.,Hey Copperdog555,
Looks like you are having troubles with syncing your newly received iPod shuffle with your iTunes library. Please be sure that you are running the latest version of iTunes by checking for updates in your App store. If you do not have any music in your iTunes library, try adding music to the library first, then attempt to sync it with the iPod shuffle. Once the sync is successful, it will erase all of the songs currently on the device and replace it with what you've added to the iTunes library. The links below will assist you with getting this accomplished.
Get the latest version of iTunes
Locate and organize your iTunes media files
Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB
Thanks for using Apple Support Communities for help. The steps above will have you listening to your favorite tunes in no time at all!
Have a great day.
