Roeschie

Q: Can't connect MacBook Pro to Apple TV

Tried everything, Airplay is on.

MacBook Pro (13-inch Mid 2012), OS X El Capitan (10.11.5)

Posted on Jul 13, 2016 5:32 PM

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Q: Can't connect MacBook Pro to Apple TV

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  • by lllaass,

    lllaass lllaass Jul 14, 2016 12:43 AM in response to Roeschie
    Level 10 (190,677 points)
    Apple Watch
    Jul 14, 2016 12:43 AM in response to Roeschie

    What model ATV?

    Can you use the ATV with remote to watch media?

    Have you power off and then back on your router?

  • by Winston Churchill,Apple recommended

    Winston Churchill Winston Churchill Jul 14, 2016 1:31 AM in response to Roeschie
    Level 10 (104,453 points)
    Apple TV
    Jul 14, 2016 1:31 AM in response to Roeschie

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (System Preferences > Network, on the Mac and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your computer.

     

    If you are still having problems, try turning off bluetooth if it's enabled, also try using 802.11n for wifi if you are currently using either 802.11b or 802.11g.


    Additionally, the following article(s) may help you.

     

    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.


    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

  • by brentfromtoronto,

    brentfromtoronto brentfromtoronto Jul 25, 2016 7:23 AM in response to Roeschie
    Level 1 (8 points)
    Apple TV
    Jul 25, 2016 7:23 AM in response to Roeschie

    Similar.  Issue i am having is i get the "Could Not Connect to AppleTV" message on MBP when i try to mirror.  Crazy thing is that the MBP will mirror to the 3 other AppleTV3's in the house, just not the ATV4.  Other user accounts on the MBP can mirror to the ATV4.  What would cause one account to mirror to only older ATV's?  I have tried everything i know of as well as suggestions on one of the top contributors on here.  very frustrating.