Problem with backup
Hello, i can't do the backup, there is a lock
iPhone 6s, iOS 9.3.2
Hi,
What kind of lock is that ? And how do you the backup ?
☞ Backup in iCloud or via iTunes to the computer ?
https://support.apple.com/en-ie/HT204136
Lock because you don't know the passcode?
☞ Use a passcode with your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT204060
☞ Manage your account
☞ Apple ID support
https://www.apple.com/support/appleid/manage-account/
Or is your Apple ID locked ?
☞ If your Apple ID is locked
https://support.apple.com/en-us/HT204106
☞ If you forgot the answers to your Apple ID security questions
https://support.apple.com/en-us/HT201485
☞ Having trouble siging in?
https://iforgot.apple.com/password/verify/appleid
Lock because you use a different carriers ?
☞ How to unlock your iPhone for use with another carrier