HT204204: Update the iOS software on your iPhone, iPad, or iPod touch

Learn about Update the iOS software on your iPhone, iPad, or iPod touch
Merlin333Jon

Q: There is NO upgrade Software selection on my phone! How are Iphone 3# IOS upgraded? It CAN'T be this difficult OR the answer is "It can't be upgraded" - Which is it?

There is NO upgrade Software selection on my phone! How are Iphone 3# IOS upgraded?

It CAN'T be this difficult OR the answer is "It can't be upgraded" - Which is it?

iPhone 3GS, iOS 4.3.3, model code: MC319LL

Posted on Jul 14, 2016 10:39 AM

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Q: There is NO upgrade Software selection on my phone! How are Iphone 3# IOS upgraded? It CAN'T be this difficult OR the answer is "I ... more

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  • by stedman1,Helpful

    stedman1 stedman1 Jul 14, 2016 4:06 PM in response to Merlin333Jon
    Level 9 (73,279 points)
    Apple Watch
    Jul 14, 2016 4:06 PM in response to Merlin333Jon

    The model number you have listed is an iPhone 4, which can be upgraded to iOS 7.1.2. To have the Software update option on the phone you need at least iOS 5, otherwise you will need to use iTunes on your syncing computer to perform the upgrade.

  • by Barry Hemphill,Helpful

    Barry Hemphill Barry Hemphill Jul 14, 2016 4:06 PM in response to Merlin333Jon
    Level 8 (37,996 points)
    Peripherals
    Jul 14, 2016 4:06 PM in response to Merlin333Jon

    Is your profile correct (iOS version)?

     

    Barry

  • by Niel,Solvedanswer

    Niel Niel Jul 14, 2016 10:45 AM in response to Merlin333Jon
    Level 10 (311,818 points)
    Jul 14, 2016 10:45 AM in response to Merlin333Jon

    Devices running an iOS version older than 5.0 are updated from iTunes on a computer as described at the bottom of the article you asked this question from. An iPhone 3GS can only be updated directly to 6.1.6, which is the maximum iOS version for it.

     

    (143459)

  • by razmee209,

    razmee209 razmee209 Jul 14, 2016 10:45 AM in response to Merlin333Jon
    Level 7 (32,899 points)
    Jul 14, 2016 10:45 AM in response to Merlin333Jon

    Merlin333Jon wrote:

     

    There is NO upgrade Software selection on my phone! How are Iphone 3# IOS upgraded?

    It CAN'T be this difficult OR the answer is "It can't be upgraded" - Which is it?

    IPhone, iPod Touch, and iPad iOS Compatibility Chart

     

         Device                                       iOS Verson

     

    iPhone 1                                      iOS 3.1.3

    iPhone 3G                                   iOS 4.2.1

    iPhone 3GS                                 iOS 6.1.x

    iPhone 4                                      iOS 7.1.x

    iPhone 4S                                    iOS 7.1.x

    iPhone 5                                      iOS 7.1.x

    iPhone 5c                                     iOS 7.1.x

    iPhone 5s                                     iOS 7.1.x

    -------------------------------------------------------

    iPod Touch 1                               iOS 3.1.3

    iPod Touch 2                               iOS 4.2.1

    iPod Touch 3                               iOS 5.1.1

    iPod Touch 4                               iOS 6.1.x

    iPod Touch 5                               iOS 7.1.x

    -------------------------------------------------------

    iPad 1                                          iOS 5.1.1

    iPad 2                                          iOS 7.1.x

    iPad 3                                          iOS 7.1.x

    iPad 4                                          iOS 7.1.x

    iPad Mini                                      iOS 7.1.x

    iPad Air                                        iOS 7.1.x

  • by Merlin333Jon,

    Merlin333Jon Merlin333Jon Jul 14, 2016 4:05 PM in response to razmee209
    Level 1 (4 points)
    iPhone
    Jul 14, 2016 4:05 PM in response to razmee209

    Razmee, Neil, Barry and Stedman

     

    Thanks to you all

    Your help is greatly appreciated!

     

    It seems you've gotten me on the right track BUT now I'm getting an error message - It seems the update and perhaps the backup both have failed. I get an error 1 message, reviewing the log it appears the phone may have tried to installed an OS too advanced for this phone???

     

    Please advise

  • by razmee209,

    razmee209 razmee209 Jul 14, 2016 4:07 PM in response to Merlin333Jon
    Level 7 (32,899 points)
    Jul 14, 2016 4:07 PM in response to Merlin333Jon

    Merlin333Jon wrote:

     

    Razmee, Neil, Barry and Stedman

     

    Thanks to you all

    Your help is greatly appreciated!

     

    It seems you've gotten me on the right track BUT now I'm getting an error message - It seems the update and perhaps the backup both have failed. I get an error 1 message, reviewing the log it appears the phone may have tried to installed an OS too advanced for this phone???

     

    Please advise

    error code 1 Get help with iOS update and restore errors - Apple Support