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All replies
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Helpful answers
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Jul 15, 2016 9:47 AM in response to wastelord263by judysings,Hello wastelord263,
Thank you for using the Apple Support Communities. I know having an issue with managing your subscriptions is not what you expect. If I understand correctly, you are unable to view the details of your Apple ID from Settings > iTunes & App Store to manage your subscriptions on your iPhone. Here is what I suggest to resolve your issue:
1. Sign out of your Apple ID at Settings > iTunes & App Store. Then force close the Settings app.
Force an app to close on your iPhone, iPad, or iPod touch
2. Next, restart your iPhone, as the shut down and start up process is important to keep the iPhone software running properly:
Restart your iPhone, iPad, or iPod touch
3. Then sign back into your Apple ID at Settings > iTunes & App Store and try to manage your subscription again.
View, change, or cancel your subscriptions
Cheers! -
Aug 8, 2016 1:52 AM in response to judysingsby davissar,Not helpful at all. Apple needs to update the documentation to reflect exactly where a user can manage their subscriptions, immediately.
