Dr.Abdallah Elsafti

Q: Purchasing Apple products through Education discount in Qatar

Dear Sir/Ma'am

Greetings from Doha, Qatar

 

I'm Dr Abdallah Mohamed Elsafti, a physician in Hamad Medical Corporation, entitled as clinical fellow Emergency medicine Critical care under Hamad Medical Education.

 

I'd like to give you my feedback regarding your trusted!! reseller here in Doha (ispot), actually we are Apple loving family, enjoying Apple technology everyone and various products.

We were planning to add I Pad pro to our Apple family, so we decided to buy it from this trusted reseller here in Doha, in fact that me and my 8 years old son are eligible for education discount (as I'm fellow under medical education and my son is school student)

We went to the main branch of (I Spot) the Apple trusted reseller in Doha, Qatar, we asked them that we want to purchase this product with Apple Pencil and Smart Keyboard..

Then, the answer that we are not following Apple regulations and we can't sell it to you according to education discount!!! I was really shocked by that! To be honest they told me that you can buy only Mac if you want, otherwise No!! and they give me very high price in comparison to Apple authorized known prices!!

Actually, I was so depressed by the way that the sales man was talking to me and my wife! He was talking to me as person coming to ask for Apple charity products!!!

Really, I'm feeling so sad and can't imagine what happened!

 

I tried to contact Apple Store in Dubai but I failed! Then I asked one of my colleagues who fortunately was there to go and ask them in person; they told him that your friend can purchase Apple education store items whatever it is, but only if he is working and living in Emirates!

 

I'm sorry for this story and I wish to see reasonable action from your side!

 

I will be ever loyal to Apple my preferred technology provider at all!

 

Kind regards

Sincerely

 

Abdallah Mohamed Elsafti

MBchB, EBEM, ADDM, EMDM

 

Clinical Fellow EM Critical Care

Hamad General Hospital

Hamad Medical Corporation

Doha, Qatar

Mob. +97466990169

Office: +97444392050

Fax: +97444392179

iPad Pro, iOS 9.3.2, Purchasing ipad pro

Posted on Jul 14, 2016 1:58 PM