HT202037: Import photos using Apple camera adapters

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DeGeo

Q: I have a this and a iPhone 5s, videos don't show. The file looks like only like a photo and not the actual video. Pictures download perfectly. How can I fix the Video problem?? Video is on VGA by the way, please help

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Posted on Jul 14, 2016 4:10 PM

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Q: I have a this and a iPhone 5s, videos don't show. The file looks like only like a photo and not the actual video. Pictures downloa ... more

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  • by Diana.McCall,Helpful

    Diana.McCall Diana.McCall Jul 14, 2016 9:17 PM in response to DeGeo
    Level 4 (2,952 points)
    Apple TV
    Jul 14, 2016 9:17 PM in response to DeGeo

    What are you trying to do? Transfer files between iPad and iPhone, or what? Please give some more details.

    What do you mean "video is on VGA"? VGA is the old connector between a computer and a monitor.

    Videos in iOS Photos have thumbnails that look like photos, with a little camera icon and the playing time. But when you click on them, they play.

  • by DeGeo,

    DeGeo DeGeo Jul 14, 2016 9:21 PM in response to Diana.McCall
    Level 1 (4 points)
    iPad
    Jul 14, 2016 9:21 PM in response to Diana.McCall

    What I'm trying to do is move videos from the SD card into my iPhone 5s but it does not let me. It does show the thumbnail of the video but it does so as if it was a photo. It doesn't show the time at all. everything works fine besides the video showing. I have my camera settings to VGA so i can move the video into my phone and this was the only setting that let me download my videos the first few Hours after buying the SD adapter.

  • by Diana.McCall,

    Diana.McCall Diana.McCall Jul 15, 2016 4:00 AM in response to DeGeo
    Level 4 (2,952 points)
    Apple TV
    Jul 15, 2016 4:00 AM in response to DeGeo

    Hi, you should post a new question, and mention the card reader in the subject, something like "Cannot transfer video from SD card to iPhone". Describe what happens, whether it used to work, what you've tried, etc., so someone who knows about this may be able to help. Also, you've posted in the iPad forum. You might get more help in the iPhone area. Good luck!

  • by Diana.McCall,

    Diana.McCall Diana.McCall Jul 15, 2016 7:05 AM in response to DeGeo
    Level 4 (2,952 points)
    Apple TV
    Jul 15, 2016 7:05 AM in response to DeGeo

    Have you looked at the Ratings and Reviews here http://www.apple.com/shop/product/MJYT2AM/A/lightning-to-sd-card-camera-reader?f node=91&rdt=redirectionFromProductPage? There seem to be some suggestions regarding how Photos works with the reader.