Q: 5C, error when trying to install iOS 9, tried everything!

When trying to update my phone to iOS 9.3.2 it's just coming up saying an error occurred but I've been on support and tried everything it says, someone please help

iPhone 5c, iOS 7

Posted on Jul 14, 2016 4:58 PM

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Q: 5C, error when trying to install iOS 9, tried everything!

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by Malignance,

Malignance Jul 14, 2016 5:03 PM in response to Jodi508
Level 5 (4,471 points)

iPhone

Jul 14, 2016 5:03 PM in response to Jodi508

What is the dialogue and error number?

Please read here > Get help with iOS update and restore errors - Apple Support
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by Jodi508,

Jodi508 Jul 14, 2016 5:12 PM in response to Malignance
Level 1 (4 points)

iPhone

Jul 14, 2016 5:12 PM in response to Malignance

There is no error number, however the exact message says "unable to install update " an error occurred installing iOS 9.3.2.
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by Malignance,

Malignance Jul 14, 2016 5:19 PM in response to Jodi508
Level 5 (4,471 points)

iPhone

Jul 14, 2016 5:19 PM in response to Jodi508

How are you attempting to update the device? Over the Air or iTunes on a Mac or PC.
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Q: 5C, error when trying to install iOS 9, tried everything!

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by Malignance,

by Jodi508,

by Malignance,

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