kieranwoodward

Q: iCloud photo library corrupted videos

I have recently started using iCloud photo library and have uploaded about 20,000 photos and videos all successfully on my Mac. I then used the option to optimise Mac storage to free up space but now majority of the videos have corrupted. The videos state the duration is 0:00 and will not play on any device so I am assuming they have been corrupted in iCloud as all devices are playing the video from there and the videos are corrupted on the web, iPhone, mac photos app and iPad.

 

I have tried downloading the original file from iCloud.come and from the Mac photos app through expiring as original but the videos are still corrupted with a duration of 0:00.

 

I now don't know what to do as I don't want to have to find all of the corrupted videos and re-upload them.

MacBook Air (13-inch Mid 2013)

Posted on Jul 15, 2016 2:14 AM

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