Safari does not connect to the Internet

Question

Safari does not connect to the Internet

Hello, I am having a problem with Safari on my iPhone. When I'm using cellular data and go onto Safari and try to connect to a webpage it comes up with the messge "Safari cannot open the page because your iPhone is not connected to the Internet". However my iPhone is connected to the internet becuase I can use apps such as Messenger, Instagram and any app that requires the internet without a problem.

I have tired simple things such as turning the phone off and on, turning cellular data off and on. I also reset the network settings which did not do anything.

iPhone 6, iOS 9.3.2

Posted on Jul 15, 2016 4:10 AM

Reply

Answer 1

Top-ranking reply

LocoMoco111

Level 1

5 points

Jun 12, 2017 9:18 PM in response to Ashwin Gunawardana

Guys!!! If your on iPhone or iPad i just fixed the problem for me now i feel stupid. Go to settings then cellular and scroll down to check to make sure you didnt flick the switch by accident turning off internet for safari. At least thats what I did. Goodluck!

Reply

Answer 2

Demo

Level 10

166,627 points

Jul 15, 2016 4:21 AM in response to Ashwin Gunawardana

Have you tried closing Safari, clearing the cache and then force restarting the phone?

Press the Home button two times quickly. You'll see small previews of your recently used apps. Swipe left to find Safari. Swipe up on the app's preview to close it.

Next Go to Settings>Safari>Clear History and Website Data

Now force restart the phone. No data is affected by this. To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

Reply