Q: iCloud lockout

Good Morning everyone. I need help with a problem I've been having in the last 8 hrs.

For some security reason I've been locked out of my iCloud account. I've had my iPhone for about 2 1/2 years now and when I created my account it had security questions which unfortunately I can't remember the exact answers I gave. I currently have 2 iPhones registered on my iCloud account. Is there any possibility to recover my iCloud account.

iPhone 5s, iOS 9.2.1

Posted on Jul 15, 2016 4:21 AM

I have this question too

Eric Root

Level 9 (74,172 points)

iTunes

Apple ID - If you forgot the answers to your Apple ID security questions

Apple ID - "This Apple ID has been disabled for security reasons” alert appears

Posted on Jul 15, 2016 10:20 AM

Q: iCloud lockout

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by Roger Wilmut1,Helpful

Roger Wilmut1 Jul 15, 2016 10:15 AM in response to franklinfromparamaribo
Level 9 (78,530 points)

iTunes

Jul 15, 2016 10:15 AM in response to franklinfromparamaribo

Go to https://getsupport.apple.com . Click 'See all products and services', then 'More', then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html
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by Eric Root,Apple recommended

Eric Root Jul 15, 2016 10:20 AM in response to franklinfromparamaribo
Level 9 (74,172 points)

iTunes

Jul 15, 2016 10:20 AM in response to franklinfromparamaribo

Apple ID - If you forgot the answers to your Apple ID security questions

Apple ID - "This Apple ID has been disabled for security reasons” alert appears
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by franklinfromparamaribo,

franklinfromparamaribo Jul 15, 2016 10:20 AM in response to franklinfromparamaribo
Level 1 (4 points)

iCloud

Jul 15, 2016 10:20 AM in response to franklinfromparamaribo

ive been on the phone with apple support. Still no solution. Waiting 2 hrs for a callback. Is there any other options. Thanks you for your feedback guys. Really appreciate it.
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by Eric Root,

Eric Root Jul 15, 2016 10:30 AM in response to franklinfromparamaribo
Level 9 (74,172 points)

iTunes

Jul 15, 2016 10:30 AM in response to franklinfromparamaribo

As far as I know, Apple Support is the only option for unlocking an Apple ID.
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Q: iCloud lockout

All replies Helpful answers

by Roger Wilmut1,★Helpful

by Eric Root,Apple recommended

by franklinfromparamaribo,

by Eric Root,

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Helpful answers

by Roger Wilmut1,Helpful