Q: iPhone 6 plus touchscreen + gray light displayed
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Jul 15, 2016 8:08 PMby Alwayswantingtohelp1,Hello Asaad Abahussain,
Thank you for using Apple Support Communities.
I understand from your post that your iPhone 6s Plus screen becomes unresponsive and you see a gray light at the top of the screen. I know how important it is for your touchscreen to work properly for you. I recommend using the steps in the following article:If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Best Regards -
Jul 15, 2016 8:32 PMby Ethan7988,Try a reset (no data will be lost): hold down the home and power buttons until you see the Apple logo, if the problem persists, you may have a hardware problem and should let the Genius Bar check it out >> http://www.apple.com/retail/geniusbar/ <<
EDIT: Somehow I missed that specialist's reply
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by Asaad Abahussain,Jul 15, 2016 10:20 PM
Asaad Abahussain
Jul 15, 2016 10:20 PM
in response to Alwayswantingtohelp1
Level 1
(6 points)
iPhoneDid not work my friend!
