GregWA

Q: No more Genius Playlist :(

I have a 160g iPod Classic. I use the feature to create a Genius Playlist from the song I'm listening to. It has worked great for a long time! However it's suddenly not working. I hold the center button down while the song is playing and the menu pops up, but "Start Genius" is no longer an option. I've checked settings on the device and on iTunes and synced - nothing has any effect. I have plenty of mainstream music that should be easily recognizable. Any ideas? Clues?

iPod classic 160GB (Late 2009)

Posted on Jul 15, 2016 10:57 AM

Close

Q: No more Genius Playlist :(

  • All replies
  • Helpful answers

  • by Eric~F,

    Eric~F Eric~F Jul 16, 2016 3:03 PM in response to GregWA
    Community Specialists
    Jul 16, 2016 3:03 PM in response to GregWA

    Hello GregWA,

     

    Thanks for asking your question here in the Apple Support Communities. I know how important my music is to me throughout the day, and how important that feature is to get the songs you enjoy into playlists. Here are some things you can check.

     

    The first thing I recommend is to simply turn the device off, then back on. Sometimes this gets everything to start working again, and may be all you need. You can turn off the iPod classic by holding the Play/Pause button. To turn it back on, press any button.

     

    If you still are unable to get the option for a Genius playlist, the iPod Classic Manual states: "The Genius slider doesn’t appear if Genius information isn’t available for the current song. This is from the manual linked here: iPod Classic User Guide on page 25. I noticed this also "In order for iPod classic to create a Genius playlist, Genius must recognize the selected song, and there must be enough songs on iPod classic similar to the selected song.".

     

    If you are able to verify there are multiple songs all with the title and artist saved properly in the device and the option is still not available, the manual I provided has quite a few settings to verify that may resolve your current issue.

     

    Thanks again and have a great rest of your day.

  • by GregWA,

    GregWA GregWA Jul 17, 2016 7:49 PM in response to Eric~F
    Level 1 (4 points)
    iPod
    Jul 17, 2016 7:49 PM in response to Eric~F

    As I said in my note, this feature has been working fine up until recently. I have over 17K songs in my library and the vast majority of those were recognizable. There have not been any library-wide changes. I will check the manual again, it's possible I missed something.

  • by turingtest2,Helpful

    turingtest2 turingtest2 Jul 18, 2016 6:57 AM in response to GregWA
    Level 10 (85,276 points)
    iPod
    Jul 18, 2016 6:57 AM in response to GregWA

    If nothing else works you may need to restore the device and then reload the content.

     

    tt2

  • by GregWA,

    GregWA GregWA Jul 18, 2016 6:58 AM in response to GregWA
    Level 1 (4 points)
    iPod
    Jul 18, 2016 6:58 AM in response to GregWA

    I turned off iCloud and it seems to have restored Genius. Thanks for everyone's help.