I Want to get my music back from iCloud. I went to the music settings and enabled iCloud music library and i keep getting a message saying it cant be enabled.
iPhone 6s
Heya Mesaaboo,
I would love to assist you with getting your iCloud Music Library working as expected. If you are having issues enabling it, try signing out of your iTunes app by tapping Settings > iTunes & App Store. Tap on the Apple ID then tap Sign Out.
Once you are completely signed out of iTunes, please be sure that you sign back in with the Apple ID used with your Apple Music or iTunes Match subscription. Then, retry enabling the iCloud Music Library. If this does not resolve your issue, backing up the device and restoring it to factory settings may prove to be beneficial. The links below may assist you with these procedures.
About iCloud Music Library icons and status
Sign in with a different Apple ID on your iPhone, iPad, or iPod touch
iCloud Music Library: Understanding differences between Apple Music and iTunes Match
How to back up your iPhone, iPad, and iPod touch
Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Thanks for using Apple Support Communities for help with your iCloud Music Library. Have a great day!
Why do I get a message saying "iCloud music library can't be enabled and I enabled it in settings?
