Q: recover iphone icon on itunes

using the latest update to Microsoft's win7 professional and the latest version of ITunes; the Iphone icon has left the screen and the menu and I don't know how to find it again

iPhone 6s, Windows 7

Posted on Jul 15, 2016 4:07 PM

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by Carolyn Samit,

Carolyn Samit Jul 15, 2016 5:12 PM in response to slusher17
Level 10 (120,618 points)

Apple Watch

Jul 15, 2016 5:12 PM in response to slusher17

Requirements for syncing an iPhone using iTunes requires Windows 7 or later. I'm not sure if it will work on Windows Professional.

See if restarting the Apple Mobile Device Service helps.

Instructions here > Restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
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