HT203184: Apps can affect Mac performance, battery runtime, temperature, and fan activity

Learn about Apps can affect Mac performance, battery runtime, temperature, and fan activity
egdammer

Q: A browser asked me to update macleaner?

A browser opened in safari that told me a virus had uploaded on my computer and that I needed to download maccleaner. Should I?

Posted on Jul 15, 2016 4:52 PM

Close

Q: A browser asked me to update macleaner?

  • All replies
  • Helpful answers

  • by dominic23,

    dominic23 dominic23 Jul 15, 2016 5:08 PM in response to egdammer
    Level 8 (41,517 points)
    Mac OS X
    Jul 15, 2016 5:08 PM in response to egdammer

        Please do not download Mac Cleaner.

     

        Click  in the menu bar and choose “Force Quit”.

        Select Safari and click “Force Quit at the bottom of the Force Quit window.

        Hold the Shift key  down and launch Safari.

     

     

        Please run EtreCheck and post the report here.

        http://etresoft.com/etrecheck

        Download it, open Downloads folder, click on it to open and select ”Open”.

        “Choose a problem” from the popup menu box and then “Start EtreCheck” in the dialog.

        Click “Share Report” button in the toolbar, select “Copy to Clipboard” .

        Paste it here when you reply.