I need to turn off icloud junk mail

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Level 1

30 points

I need to turn off icloud junk mail

Icloud Mail filtering is nothing to be proud of. Most mail that ends up there is not even labeled as junk. It just ends up there some how. Sending mail on to different accounts, calling it not junk, do what you will, you still don't know if it going to end up in junk or not. And apparently if its from the Democratic Party, it doesn't filter it anyway. And from everything I've read, you can't turn it off! Even when it puts mail you send to yourself in junk mail, You can't turn it off. It is proven to be scatter-shot and completely unreliable. Is it time to get a different mail program? I just lost $50.00 in fees on a weekly payment because macmail can not be turned off and can not be controlled.

What do I do? What are the other mail programs I can use? Why does apple allow this nonsense to continue? Is it like Keychain - no one knows why it doesn't work?

Thank you for any assistance

iMac, Mac OS X (10.6.5)

Posted on Jul 15, 2016 10:20 PM

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Answer 1

John Zuill1 Author

Level 1

30 points

Jul 15, 2016 10:38 PM in response to appreciate

Thats the problem. Subsequent email is sent to junk no matter what. Mail that is labeled junk is sent on to junk in my laptop mail without the junk label even when junk is turned off on the laptop. And what about mail that goes to junk when its from a third party that needs to contact me? What if I don't check junk? Its impossible to control. I want to turn off the function of junk mail. If I can't do it, I have to get a new program.

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Answer 2

appreciate

Level 4

1,278 points

Jul 15, 2016 10:29 PM in response to John Zuill1

Indicate that an email message isn’t junk

Click the Junk folder in the sidebar .
Select a message, then click the Not Junk button in the top right of the message window.

The message is moved to your Inbox. Subsequent email messages from the same sender are no longer automatically marked as junk.

An apple article is there : iCloud: Manage junk mail

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Answer 3

Jul 16, 2016 8:03 AM in response to appreciate

That's exactly what the OP doesn't want to do - he's concerned about wanted email getting marked as junk and his not seeing it unless he keeps checking the junk folder. Setting it to delete on quitting could lose him emails he wants to see.

The 'Junk' menu in the Mail application should be set to 'never'; iCloud will delete junk mail after 30 days anyway. There isn't any way of turning it off, other than marking messages as 'not junk' as described above.

Unfortunately it's not a question of getting another Mail program; junk filtering is done on the iCloud server and you would have to get a new email service with a different address.

Something you could try, though I don't know whether it will work, would be to set up a Rule (not in Mail, but at www.icloud.com) moving all messages addressed to you to a new folder you would create: you would treat that as your inbox. I don't know whether such a Rule would take priority over the junk filter; quite probably not but it might at least be worth a try.

Failing that, I'm afraid the options are: remember to check the junk folder on a daily basis; or, get a new email address at a different service.

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