PearsonCrew
Level 1
(4 points)
Q: ipod disabled due to password
My son managed to disable his ipod when he put a password on it. I have tried restoring it several times and get error 3014. I have followed the directions for that error and I still can't get it to work.
lllaass
Level 10
(187,631 points)
Check for communication issues
If you see error 1671, iTunes is downloading necessary software. Wait for the download to finish and try again. To see how long the download should take, you can click the down arrow in the upper-right corner of iTunes.
If you see one of the issues below, your computer might not be able to connect to Apple servers or your iPhone, iPad, or iPod touch:
17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200
"There was a problem downloading the software."
"The device isn't eligible for the requested build."
Check for communication issues between iTunes and Apple software-update servers
. Also check for issues with third-party security software.
Resolve issues between iTunes and third-party security software - Apple Support
If you still see an error message, contact Apple Support.
