Notebooks
Q: Screen Freezes viewing a video
Screen Freezes viewing a video or after a video.Have to force quit and restart
MacBook Pro (Retina, 13-inch, Mid 2014), iOS 9.2.1
Posted on Jul 15, 2016 8:22 PM
by dominic23,Apple recommended
Mac OS X
Please try this.
Start up in Safe Mode and then restart normally from the menu in the menu bar..
Start up in Safe Mode. https://support.apple.com/kb/PH21875?locale=en_US
Reset SMC. Choose the method for “On Mac notebooks with non-removable battery”.
Posted on Jul 16, 2016 10:41 AM