EtreCheck version: 2.9.13 (267)
Report generated 2016-07-16 08:03:31
Download EtreCheck from https://etrecheck.com
Runtime 3:37
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Description:
Upgraded RAM to 8GB from 4 GB and instant on is gone, system is sluggish and often non-responsive (beach balling). I want to restore response time and optimize performance.
Hardware Information: ⓘ
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 394
Video Information: ⓘ
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: about 19 days
Disk Information: ⓘ
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) /Volumes/Recovery HD [Recovery]: 650 MB (76 MB free)
Macintosh HD (disk1) / : 498.88 GB (417.51 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8 ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/Tunnelblick.app
[not loaded] net.tunnelblick.tap (20111101 (Tunnelblick build 3153) Unsigned - 2012-10-23) [Support]
[not loaded] net.tunnelblick.tun (20111101 (Tunnelblick build 3153) Unsigned - 2012-10-23) [Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 146 Apple tasks
[running] 85 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 42 Apple tasks
[loaded] 149 Apple tasks
[running] 100 Apple tasks
Launch Agents: ⓘ
[running] com.bitdefender.antivirusformac.plist (2016-05-04) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-16) [Support]
[running] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]
Launch Daemons: ⓘ
[failed] com.adobe.fpsaud.plist (2016-05-09) [Support]
[loaded] com.bitdefender.AuthHelperTool.plist (2016-05-04) [Support]
[running] com.bitdefender.agent.plist (2015-10-15) [Support]
[loaded] com.bitdefender.upgrade.plist (2016-05-04) [Support]
[loaded] com.google.keystone.daemon.plist (2016-07-16) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2014-11-06) [Support]
[running] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]
User Launch Agents: ⓘ
[running] com.akamai.single-user-client.plist (2015-10-03) [Support]
User Login Items: ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Other Apps: ⓘ
[running] com.bitdefender.CoreIssues
[running] com.bitdefender.Daemon
[running] com.bitdefender.UpdDaemon
[running] com.google.Chrome.51872
[running] com.google.GoogleDrive.52192
[running] com.microsoft.Excel.60192
[running] com.microsoft.autoupdate.fba.84832
[running] org.mozilla.firefox.49632
[loaded] 387 Apple tasks
[running] 225 Apple tasks
Internet Plug-ins: ⓘ
Flip4Mac WMV Plugin: 2.4.4.2 (2012-09-21) [Support]
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-22) [Support]
QuickTime Plugin: 7.7.3 (2016-05-23)
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-22) Outdated! Update
Default Browser: 601 - SDK 10.11 (2016-05-23)
SharePointBrowserPlugin: 14.6.5 - SDK 10.6 (2016-06-22) [Support]
Unity Web Player: UnityPlayer version 5.3.1f1 - SDK 10.6 (2016-01-13) [Support]
Silverlight: 5.1.40416.0 - SDK 10.6 (2015-08-03) [Support]
User internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
Safari Extensions: ⓘ
TrafficLight - Bitdefender SRL - http://trafficlight.bitdefender.com/ (2015-10-15)
3rd Party Preference Panes: ⓘ
Akamai NetSession Preferences (2015-10-03) [Support]
Flash Player (2016-05-09) [Support]
Flip4Mac WMV (2012-05-15) [Support]
Trusteer Endpoint Protection (2016-04-28) [Support]
Time Machine: ⓘ
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 81.37 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 68
Oldest backup: 2014-11-08, 10:43 PM
Last backup: 2016-07-16, 7:39 AM
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ⓘ
6% WindowServer
3% kernel_task
1% fontd
0% hidd
0% Google Drive
Top Processes by Memory: ⓘ
1.34 GB com.apple.WebKit.WebContent(12)
999 MB Safari
843 MB kernel_task
131 MB AntivirusforMac
106 MB mdworker(9)
Virtual Memory Information: ⓘ
43 MB Free RAM
7.96 GB Used RAM (1.22 GB Cached)
304 MB Swap Used
Diagnostics Information: ⓘ
Jul 16, 2016, 06:34:22 AM ~/Library/Logs/DiagnosticReports/suggestd_2016-07-16-063422_[redacted].crash
/System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/ suggestd