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Jul 16, 2016 4:33 AM in response to Rafidrahmanby Demo,IF you live in a country in the Middle East, it may be restricted.
Get help if you can't make or receive FaceTime calls - Apple Support
If that is not the case, go to Settings>General>Restrictions>FaceTime and make sure that you didn't restrict it.
If that still doesn't apply, do a spotlight search for it. You may have placed it into a folder whose name will appear to the right of the app name in the search results.