Q: When I call you can't hear me IPhone SE

Hello,

I have a problem, sometimes, when I call with my IPhone SE someone, the person can't hear me. I recall many times but nothing change. I think is not a problem with the protective film. I got this IPhone on april.

Sorry for my english if you don't understand.

Thank you for your help.

Marion from France

iPhone SE, iOS 9.3.2

Posted on Jul 16, 2016 2:36 AM

I have this question too

Q: When I call you can't hear me IPhone SE

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by erin_b1,Helpful

erin_b1 Jul 17, 2016 1:25 AM in response to marionfromnice
Community Specialists

Jul 17, 2016 1:25 AM in response to marionfromnice

Hello marionfromnice,

Thank you for using Apple Support Communities.

I understand from your post that when you call someone from your iPhone SE they cannot hear you. It is very important that you remove any protective film that came with your iPhone SE as it can obstruct the microphones.
If the issue persists after removing the protective film, I recommend using the steps in the following article to help resolve the issue:
Get help with the microphones on your iPhone, iPad, and iPod touch

Best Regards
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Q: When I call you can't hear me IPhone SE

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by erin_b1,★Helpful

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by erin_b1,Helpful