Q: photo sync issue
i can't sync photos from my iphone 5S to itunes as there is no pop up of the window media manager, any help?
itunes: 12.3
iPhone 5S: ios 9.3.2
iPhone 5s, iOS 8.3
Posted on Jul 16, 2016 3:02 AM
iTunes can be used to sync photos from a computer to an iPhone but iTunes is not used to transfer photos the other direction (from the iPhone to a computer).
To import photos to a Windows computer, see the instructions below from Import photos and videos from your iPhone, iPad, or iPod touch - Apple Support
You can import photos to your PC by connecting your device to your computer and using Windows Photo Gallery:
- Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.
- You might need to unlock your iOS device using your passcode.
- You might also see a prompt on the iOS device asking you to Trust This Computer. Tap Trust or Allow to continue.
Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photo Gallery:
When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photo Gallery. You can add these videos to iTunes to play them in the correct orientation.
Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.
Learn what to do if you can‘t import photos from your iPhone, iPad, or iPod touch to your computer.
Posted on Jul 16, 2016 8:40 AM