HT205358: Set up your Apple TV (4th generation)

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charlie2x21
Level 1 (4 points)
Apple TV

Q: Cannot get air play to connect with ipad

Apple TV is showing on tv and I have blue tooth enabled iPad with mirror on and will not connect

iPhone 5

Posted on Jul 16, 2016 6:00 AM

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charlie2x21

Q: Cannot get air play to connect with ipad

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  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jul 16, 2016 6:05 AM in response to charlie2x21
    Level 10 (103,341 points)
    Apple TV
    Jul 16, 2016 6:05 AM in response to charlie2x21

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your mobile device.

     

    If you are still having problems, the following article(s) may help you.

     

    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

     

    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.