HT201354: If you forgot your Apple ID

Learn about If you forgot your Apple ID
leroi_976

Q: Password removal

After trying to erase password on my Ipad, through Icloud which did not work are there any other ways? Or must I pay someone like Apple or Geek Squad. Any help would be greatly appreciated. Thanks

Posted on Jul 16, 2016 9:20 AM

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Q: Password removal

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jul 16, 2016 9:50 AM in response to leroi_976
    Level 10 (103,375 points)
    Apple TV
    Jul 16, 2016 9:50 AM in response to leroi_976

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.


    You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.